![]() If you successfully set up MFA but fail authentication twice, please wait 15-20 minutes before you reattempt or risk account lockout. TOTP notification: Use Time-Based One-Time Password (TOTP) for authentication.Text notification: Use text messaging for authentication.Push notification: Use the RapidIdentity app for authentication.There are three methods for MFA using your mobile device: MyNOVA Password Reset NVCC Password Reset MyNOVA Multi-Factor Authentication (MFA)Īll users must enroll in Multi-Factor Authentication (MFA) to access Canvas, SIS, and other critical myNOVA tools. We encourage all NOVA students, faculty, and staff to use these tools to resolve any account issues before calling the IT Help Desk to avoid waiting in long queues to speak with a Help Desk Analyst. Here are the online tools to reset and unlock your MyNOVA and NVCC (network/email) accounts. ![]()
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